Description: ASSISTANT ENGINEERS(Service Centre)
Roles & Responsibilities:
Analyse, troubleshoot and resolve technical issues of computer products and peripherals
Attend to walk-in customers’ requests and resolve technical issues
ITE/Diploma in Computer or Electrical & Electronics Engineering
At least 1 year of engineering exp...
Description: Support Engineer
Provide onsite support (incl. technical and operation support)
Required to be on 24 x 7 standby and response to site for critical problems outside office hours
Troubleshooting and problem resolutions
Onsite hardware replacement
Hardware and software installation
Possess Diploma/ITE in Computer Science/ Electronics/ IT or ...
Description: DESKTOP ENGINEER X 15 Openings ISLANDWIDE
To provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC problems (Hardware, software & application) and related peripherals (Printer, scanner, PDA etc);
To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, software and related peripherals
Description: IT Helpdesk Engineer (12 hr Shift) X 8
Respond to customer calls in a professional and courteous manner.
Follow scripted processes to answer incoming calls, FAX, web and e-mail requests.
Perform all tasks required to achieve account SLAs
Responsible for the logging of calls made to the CSC. Ensure that all l...